Shared Services Consulting
If you are an Independent
Brokerage Firm in Financial Services
Business practices must be disciplined and streamlined to ensure your best performance. How do you determine what is best if it is not being measured? The reality is that a few well-placed measurements (KPI's) in key processes driving the business can indicate whether a business is on track or if a problem is developing that can provide an opportunity for a quick fix.
Every year a great deal of time and effort is spent developing personal, functional and business scorecards, yet rarely is a mechanism implemented to track day-to-day activities that actually measure the delivery of the scorecard objectives. Without metrics to support delivery, scorecard results are subjective, making it difficult to quantify results.
Shared Services Consulting focuses on implementing Lean Six Sigma based on the specific requirements for you’re the front lines of financial services. As a member of the OPUGEN Best Performance Catalyst Network, we provide senior executive guidance with in-depth business experience capable of designing a lean program based on an agreed set of requirements.
This includes a deployment plan, developing training, project selection, coaching, mentoring and a communication plan to share results.
Specializations:
Lean Six Sigma, operational assessments, business scorecard design, Kaizen train the trainers, introductory seminars, and dashboard design.
The Shared Services Team
A global consultant, Nancy Curran is based in Hong Kong and provides management consulting throughout OPUGEN's target markets in the areas of process improvement, quality and customer service using lean six sigma and industry standard BPR methodologies to identify and meet client's objectives.
A Lean Six Sigma Transactional Master Black Belt, Nancy has been helping implement operational improvements with financial services for over 25 years. Nancy specializes in customizing programs that fit individual client's needs and can be for a function, specific problem or a complete corporate roll-out. The idea is to insure the right program and quickly train key people within an organization to implement. To ensure success, coaching and mentoring are provided throughout the process.